What are virtual walls to flow of knowledge in teamwork discussions?
Vichita Vathanophas and Suphong Chirawattanakij
Generally, the teamwork discussion involves participants with different characteristics and ideas. These differences could be virtual walls obstructing knowledge flow among team participants. Some of these walls, such as physical appearance and educational background, are easily observed; however, many of them are hidden. This chapter reports on a focus group methodology to identify these inhibitive walls. The results identified by several focus groups were consolidated and categorised into four dimensions: