Knowledge flows and graphic knowledge representations
Knowledge representations have a key role in knowledge management. The use of representations can facilitate knowledge flows by fostering the processes of making tacit knowledge explicit and of sharing explicit knowledge. The representation languages to be employed in knowledge management should be reasonably easy to use, even for non-specialists, and capable of supporting human communication which is often advantaged by the possibility of representing still unrefined ideas, simplifying complexity, omitting details, hosting different points of view and understanding ideas at a glance. Graphic representation languages exhibit all these properties in a considerable ...