Chapter Three


Douglas H. Reynolds

If implemented effectively, technology-supported assessment systems can have substantial benefits: data about people can be collected efficiently, and better decisions can result from the insights generated from valid assessments. Technology can improve assessment in many ways, as the chapters in this book attest. Technology reinforces process consistency by guiding users through a workflow, thereby providing the benefits of standardization that are essential for good measurement and enhancing the procedural fairness that supports ethical and legal organizational decision making. These benefits do not accrue, however, if the implementation is poorly executed.

Mistakes are ...

Get Technology-Enhanced Assessment of Talent now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.