MANAGING COMMUNICATIONS

Managing communications involves planning, collecting, creating, distributing, storing, retrieving, managing, controlling, monitoring, and distributing project information.

Those involved in training projects and ongoing operations have many ways to communicate:

• phone (office, home, and mobile)

• email

• text message

• instant message

• web conference

• video conference

• face-to-face

• social media

• formal reports and presentations.

Communication methods are an integral part of training delivery methods and it is essential for training professionals to be masters of communication. Training is delivered in many ways, but sometimes the method of documentation is different. It needs to be standardized for the following ...

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