Chapter 15. Pulling It All Together

In this lesson, you'll review the performance appraisal process. You'll also receive some checklists that will help make your performance appraisals more successful.

Performance Appraisal—A Process

I've covered a lot of ground since the introduction, where General Electric CEO Jack Welch says that he spends his time on people, not strategy. Now it's time to pull everything together into a cohesive performance appraisal process.

I'd like to begin by emphasizing the word process. Too many leaders view performance appraisals as projects that require attention once or twice a year. This approach explains most of the failings that occur with performance appraisals.

Performance appraisals are ongoing processes that ...

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