Chapter 10. Outline Your Thinking

In this lesson you learn how to outline your memos based on the writing principles discussed in Lessons 1 through 3, and the memo framework discussed in Lessons 4 through 9.

Why Outline?

Writing an effective business document is easier if you take time to outline your document before you write. We are surprised at how many of our workshop participants choose not to outline first. They believe that outlining takes too much time. But outlining actually streamlines the writing process, makes the writing easier, the logic of your document flow more smoothly, and therefore can save you time.

Plain English

The flow of a document is the ease with which the reader can move from one statement to the next. In a document that ...

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