O'Reilly logo

Ten Minute Guide to Effective Business Writing by Steve Dennis, Paula Garrett

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 11. Writing Business Letters

In this lesson you learn the fundamentals of writing business letters and see how several of the principles of good internal communication also apply to external communication.

Creating a Business Letter

Crafting a well-thought-out business letter can be equally as or more important than crafting a well-reasoned internal memo. In a business letter, you represent the company to someone outside the organization. Your letter will affect the reader's perception not only of you, but of your company as well. Since the reputation of the company is important, you want your letter to be perceived in the best, most professional light.

There are a host of books devoted to the subject of writing business letters; in this ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required