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Foreword
Adil Dalal’s The 12 Pillars of Project Excellence can be described in one word—
“Enlightening!” Dalal’s book should revolutionize the field of project leadership.
Just as Deming’s concepts have universal applications far beyond the field of
quality, Dalal’s concepts will reach far beyond the field of project management.
Why am I qualified to make these bold statements? I was with Dr. Deming, my
good friend and my mentor of over 20 years and in Dr. Deming’s own words—
“Bill was my student, and there’s none better in the world . . . It takes a little ingre-
dient called profound knowledge, and he’s got it.”
The profound insights I acquired ...