
Pillar IX: Decode and Shield Your Data ◾ 439
regarding the data entry. If the supervisors could not make the call, the
managers were also in the area to jump in and help out in making the
decision immediately. Although many newly hired employees could
not make the physical move, several new hires agreed to the consolida-
tion. Within 1 month, the company consolidated the operations to the
original number of five each in the United States and in Canada, two in
Brazil, and two in Bangalore, India, with a bigger staff.
re S u l t S
The results were almost immediate. The month after the newly consoli-
dated operations began, the command center had m ...