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The 12 Pillars of Project Excellence
book

The 12 Pillars of Project Excellence

by Adil F. Dalal
October 2011
Intermediate to advanced content levelIntermediate to advanced
692 pages
21h 25m
English
Productivity Press
Content preview from The 12 Pillars of Project Excellence
Pillar X: Learn from Failures ◾  487
The case study at the end of this chapter discusses a “failure” I had early on in
my career as a manufacturing engineer as a result of not engaging the people in
the problem solving and process improvement step.
10.4.2.5.2   Culture of Scientic Problem Solving—
Focus on Issues Not on People
As we discussed before, project managers always resolve failures on the basis
of human mistakes and project leaders resolve failures on the basis of system
faults. Unlike project managers who focus on human failures first, dynamic
project leaders focus on human failures last. Although project leaders also focus
on human failures, they focus on the root causes related to human failures
instead of trying to blame resourc ...
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Publisher Resources

ISBN: 9781439849125