1
•Failure are classified into three levels, System, Process and
Human level
2
•A 'System level Failure' (Why) is the failure of a project caused
by the gaps in overall constitution, strategy, organizational
culture, expertise, corporate readiness or a gap in project
leadership.
3
•A 'Process Level Failure' (What) is the failure of the project
caused due to gaps in, inadequate resources for, lack of
documentation of, lack of capability within, or lack of foolproof
methods to implement any process.
4
•A 'Human Level Failure' (Who) is the failure of the project
caused directly or indirectly due to the human error,