
638 ◾ The 12 Pillars of Project Excellence
Before Applying Principles of Pillar
XI
After Applying Principles of Pillar
XI
Pillar XI: Environment
A classic project manager who
does not pay attention to project
stress resulting in
i. Boredom or
ii. Fatigue, exhaustion, injury, or
burnout
iii. Project failures
Managers who use a “one-size-ts-
all” approach and do not know
how to get the optimal
performance from project
resources
A master project leader who
focuses on avoiding or reducing
stress by
i. Eliminating ambiguous
requirements
ii. Carefully planning the project
iii. Customizing roles and
responsibilities based on
individual team member’