
210 ◾ The 12 Pillars of Project Excellence
spread globally. This type of project has a general tendency of going off-track
several times during project execution. Project team members tend to get disap-
pointed and lose focus if the project is not brought back on track immediately.
When the project goes off-track, many project managers try to use routine
communication methods such as team meetings, e-mail updates, reports, and
presentations in an attempt to resolve problems. Does this type of communica-
tion really bring energy back into team members and make them active? Not
sure? Then, how should a project leader communicate to their proj