
Pillar VI: Simplify Projects ◾ 267
NVA activities are those activities that:
Customer will be unwilling to pay for•
Do not help create conformance to the customer’s specifications•
Do not impact the process•
NVA activities can be eliminated, reduced, or simplified.
5
Project leaders should
identify NVA activities or waste from initiation through closing and try to reduce
the effect of those activities or eliminate those activities to provide value to
the customers and increase the performance of the project. This will lead to
breakthrough results in any type of project. An example of muda is waiting
waste, which I have seen quite often when a project ...