
272 ◾ The 12 Pillars of Project Excellence
Pillar VI Case Study
Think Lean
In t r o d u c t I o n
This case study is about the impact of lean thinking in a manufacturing
industry.
ch a l l e n g e
I was consulting with a major corporation in Canada, making house-
hold items. Lean implementation was a corporate-driven initiative, and
the plant manager of the division I was consulting with was quite proud
of their lean improvement initiative conducted during the last 2 years.
He mentioned to me, “Adil, I honestly don’t know what more can you
do to improve our processes.” I told him that we would conduct some
Kaizen
8
events and he will see the resu ...