Diane Gayeski, PhD, is professor of organizational communication and learning at Ithaca College and CEO of Gayeski Analytics. The author of 13 books, she is widely acknowledged as a thought leader in business performance improvement and communication. She has led more than 300 projects for clients worldwide, specializing in helping them to analyze and get ready for new changes in technology and training practices. Diane is also a frequent contributor to the Sourcebooks.
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