Once the process of the change to empowerment is underway, an interesting and stressful phenomenon invariably occurs. The reality of the challenge of reaching empowerment is always more difficult than expected. Everyone underestimates just how hard it will be to change old hierarchical habits to take on the new habits of empowerment. Furthermore, people also underestimate the difficulty of changing organizational systems that have been created to support a hierarchical organization to systems that support empowerment.

In this section, we will focus on this stage of Change and Discouragement. As in the first stage, we will explore how each of the three keys to empowerment can facilitate getting through ...

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