Values Drive Culture

The elements of culture—the principles and beliefs, the mission and goals, and the standards of behavior—are just the placeholders for attributes that characterize the organization. Every organization has them, but what matters—what is good or bad, high performance or dysfunctional, evolving or stuck, aligned or misaligned—are the actual values (and the behaviors that go with them) of the organization as a whole and of its individual employees that fill each of these elemental buckets. Your job as a leader is to determine what values are there now, what values you need in order to have a high-performing organization, and how to make those changes happen. In this chapter, we’re going to look at a useful way to classify the ...

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