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The 31 Practices by Alan Williams, Dr. Alison Whybrow

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CHAPTER 10 EMOTION

“When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion.”

Dale Carnegie1

Emotion is defined as a strong feeling, coming from circumstances, our mood, our thoughts, our history, our experiences, our relationships.2 Emotion is complex. Emotion directly involves how we interact with others and also impacts how we are affected by experiences either in the present, past or imagined future. Emotions are dynamic.

Emotions are a significant part of our lives. They can fuel us and drain us in equal measure. Unmanaged, emotions can leave us feeling pushed, pulled and out of control, ...

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