“Snowflakes are one of nature’s most fragile things, but just look at what they can do when they stick together.”
Organizations are complex adaptive systems. They consist of interconnected, interwoven parts or sets of things that work together as part of a mechanism or interconnecting and dynamic network.1 Ralph Stacey2, an eminent figure in the field of complexity, points out that all human systems are “self-organizing” and not open to control. Interactions between humans are co-created and emergent, with multiple possible outcomes at each point of engagement.
A complex environment consists of any number ...