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Rule 5 ASK A BIGGER QUESTION

Figure out what type of problem you’re solving. Is it a simple problem? A complex problem? A structural problem? A communication problem? A technology problem? A political problem? A leadership problem? A design problem? A budget problem? Unless you know what type of problem you’re solving, your solution will be wrong, no matter how well you seem to solve it.

For most of us, the problems we tackle are given to us by someone else—a boss, a teacher, a client, a committee, an organization. While the problem may seem logical in the way it’s stated, a little bit of probing may reveal a faulty framework.

The framework ...

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