CHAPTER 9
Ways of Working
The man who grasps principles can successfully select his own methods. The man who tries methods, ignoring principles, is sure to have trouble.
—HARRINGTON EMERSON
IN THIS CHAPTER, WE WILL EXPLORE
■ some tools, techniques, and practices for effective teamwork
■ how to foster a mindset of continuous improvement
■ what to consider when measuring the performance of teams undertaking creative, explore-domain work.
Daily Team Practices: Patterns for Collaboration
Across chapters 4 to 8, we covered five of the six enablers of business agility. Those five can be considered a fundamental organizational operating system. They form the underlying platform on which everything else can be built. While each organization has ...
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