CHAPTER ONE
Why Care About WhyThey Leave?
The greatest obstacle to discovery is not ignorance—it is the illusion of knowledge
It was almost six weeks since Anna had resigned her position with her former employer, but it was obvious that strong feelings were still stirring inside her.
“I was thrown into the job with no training. I asked for some one-on-one time with my manager to go over the project inside out, but he never had the time. I sensed he didn’t really know enough to be able to thoroughly brief me, anyway.
“When I got feedback that certain work wasn’t acceptable, he wouldn’t be specific about how to correct it in the future. . . . He actually enjoyed intimidating people, and he had a terrible temper—he would ask me ...
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