CHAPTER THREE
Why They Leave:What the Research Reveals
The Root Causes of Employee Disengagement andTurnover
Sometimes if we cut through the brainand get to the gut, we learn the truth.
If you were to compile an alphabetical list of all the reasons people give for leaving their job voluntarily from the exit surveys of dozens of organizations, it would look something like this:
Better-Paying JobBureaucracyCareer ChangeCommuting Time or DistanceConcerns About Organization’s FutureConflict with CoworkerDifficulties with Immediate SupervisorDiscrimination Based on Race, Gender, Religion, or Other FactorsDishonest or Unethical Leaders or ManagersExcessive WorkloadFavoritismFear of Job EliminationGeographic Location of the JobHealth Concerns ...
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