CHAPTER FIVE
Reason #2: The MismatchBetween Job and Person
By treating people with diverse skills as anundifferentiated resource . . . companies forfeit thechance to make substantial gains in productivity, profitability,and personnel development.
Research conducted over the past twenty-five years has shown that 80 percent of workers feel they are not using their strengths on a daily basis.1 We hear the voices of these workers in the survey comments of both those who left and those who stayed:
• “Job functions are boring and monotonous.”
• “My job responsibilities are not challenging.”
• “ABC Company does not take full advantage of the employee skills that exist internally.”
• “Employees are considered a billing number and their ...
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