ABOUT THE AUTHOR

Louisa has been passionate about mediation and dispute resolution since practising law over 20 years ago where she saw how mediation provided solutions where the law fell short.

She is driven by the possibilities for innovation in the field of conflict resolution. Fifteen years of mediation experience has showed her that mediation doesn’t have to be inevitable, just as litigation is no longer the only solution today. Professionals and individuals can be taught how to do it for themselves and their organisations. In this way conflict and its resolution can become a force for change and growth.

Louisa’s passion for advancement in resolution culture does not stop at the corporate door. Children and young adults face increasing ...

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