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The Accidental CIO
book

The Accidental CIO

by Scott Millett
May 2024
Intermediate to advanced content levelIntermediate to advanced
528 pages
14h 23m
English
Wiley
Content preview from The Accidental CIO

3How to Change the System

Attempts to change an organizations culture is a folly, it always fails. People behavior (culture) is a product of the system; when you change the system peoples' behavior changes.

—John Seddon

Everyone thinks about changing the world, but no one thinks about changing himself.

—Leo Tolstoy

When the thinking changes, the organization changes, and vice versa.

—Gerald M Weinberg

As introduced in Chapter 1, “Why We Need to Change The System,” the problems that IT leaders are having to tackle are increasingly defined within a Complex context. In order to drive business outcomes and impacts, we need an IT organization made up of people who can work with unscripted collaboration, are autonomous but aligned with what is important, are focused on continuous improvement, and are able to analyze feedback from what they have delivered, learn what is and is not effective, and adapt plans as necessary—in other words, embrace the values and principles of the agile and lean philosophies. However, this new way of operating represents a fundamental shift not only for IT departments but also for the rest of the enterprise. The underlying values and ideas of a plan-based, command-and-control IT management paradigm have been ingrained into leaders' and managers' mental models for years as “best practice.” It is not simply a case of following an agile framework or a set of practices to change this; instead, it is a total shift in leaders' underlying thinking on ...

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Publisher Resources

ISBN: 9781119612094Purchase Link