2The Only Things Moving Faster Than Technology Are Cultural and Social Norms

Key Ideas

  1. While technology is moving at a breakneck pace, shifting social and cultural norms are actually moving faster and impacting us more deeply than the widespread adoption of quickly emerging technologies.
  2. For many, individual personal and professional identity have been disrupted by some of these demographic, social, and cultural changes. For those experiencing an identity crisis, it is almost impossible to learn and adapt to change.
  3. Psychological security will be dependent on our abilities to define, own, and embrace the fundamental aspects and values of our complex selves undeterred by external changing norms.

Shifting Ground Beneath Our Feet

The exponential growth in technological capability explains much about the changes we experience at work, but it hardly accounts for the profound changes we're seeing today in so many aspects of everyday life, changes that inevitably also affect the workplace. Despite, or perhaps because of, the networks that bind us together, societies seem more divided. A smoldering discontent is easily fanned into outrage and anger. Even as empirical evidence shows trendlines that indicate a healthier, wealthier, even happier world population, many people believe the opposite to be true.

But why?

The simple answer is identity. Our identity is formed and reinforced at an early age. We identify with family, place, culture, ethnicity, and, perhaps above all, work. ...

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