O'Reilly logo

The Administrative Assistant by Brenda Bailey-Hughes

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Managing Multiple Roles

Looking over the Checklist of Responsibilities (pages 4–6), you can see that the administrative assistant wears many hats. Becoming proficient at each of the various roles is a difficult task. As challenging, is being able to switch hats from one role to another as necessary. As you read the different scenario on page 12 think about these questions: What hats is Pat wearing? What hats should she have been wearing? How could Pat shift more successfully from one role to another?

Switching Hats

Pat is a hard-working assistant in a corporate organization. She supervises the receptionist and assists the department director ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required