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The Administrative Assistant by Brenda Bailey-Hughes

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Seven Supervisory Challenges

Administrative assistants struggle with many common supervisory challenges. Select the challenges that seem most troublesome to you and read the corresponding sections.

Seven Supervisory Challenges

#1 I don’t want to sound bossy.

#2 People don’t do things the way I ask them—I often end up doing things over.

#3 It’s easier to do things myself than to ask someone else to do it.

#4 No one listens to me—I don’t have the employees’ cooperation.

#5 I don’t know what to do when employees are in conflict.

#6 Employees go over my head.

#7 I have to supervise former peers.

Challenge #1: I Don’t Want to Sound Bossy

Solution: Understand Your Role

If people report to you and you are responsible for distributing and evaluating work ...

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