About the author

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Emma-Sue Prince has long specialised in soft skills, trainer training, materials design and management development. For many years she led an independent consultancy working with all of the above as well as becoming involved in new qualification design and business educational research, particularly within soft skills training. Her work has taken her all over the world and given her a leading reputation in the field.

She is the director of Unimenta, a training support network and virtual business focusing on supporting trainers who deliver soft skills by offering high quality materials, programme design, personalised support and ...

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