NOTES
PREFACE
1. Robert D. Austin, Richard L. Nolan, and Shannon O’Donnell, “The Technology Manager’s Journey: An Extended Narrative Approach to Educating Technical Leaders,” Academy of Management Learning and Education 8, no. 3 (September 2009).
2. Robert D. Austin, Richard L. Nolan, and Shannon O’Donnell, Harder Than I Thought: Adventures of a Twenty-First Century Leader (Boston: Harvard Business Review Press, 2013).
CHAPTER ONE
1. This picture is the work of entrepreneur and business consultant Michael Enright. See the Hamilton Technology Advisors website, http://www.htadvisors.com.
2. See Richard L. Nolan, Dot Vertigo: Doing Business in a Permeable World (New York: John Wiley & Sons, 2001).
CHAPTER THREE
1. See F. Warren McFarlan and ...
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