Chapter 7. Dealing Honestly with Ambiguity

The Big Ideas

Image The worst time to make a commitment is when we know the least. We know the least at the beginning.

Image We can iteratively accomplish two important tasks—proactively reduce risk and make meaningful commitments.

Image One of the best-proven ways to honestly deal with ambiguity is to use iterative methods.

Easing the Need for Certainty

In Chapter 2, Trust and Ownership, we discussed the tension that ...

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