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The Agile Culture: Leading through Trust and Ownership by Niel Nickolaisen, Paul Gibson, Pollyanna Pixton

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Chapter 9. Metrics

The Big Ideas

Image People do what they are measured by.

Image We need metrics that focus on delivering business value, foster trust, and do not take away ownership.

Image If we are moving toward Energy and Innovation (the green) we need an indication of the progress we are making so that we can tune our actions.

Why Metrics Matter

I have spent my career consumed by metrics. According to the old saw, “If you can measure it, you can manage it.” ...

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