3
Application Areas of AI in Support
Knowing is not enough; we must apply. Willing is not enough; we must do.
—Johann Wolfgang von Goethe
In today’s rapidly changing digital landscape, the confluence of emerging technologies with established industries has led to unprecedented advancements. Artificial intelligence (AI) with customer service is one such powerful synergy. As businesses continuously strive to enhance the customer experience, AI emerges as a game changer, introducing efficiencies and capabilities previously thought unimaginable.
AI, at its core, is the embodiment of machine-driven intelligence, learning, and decision-making. Its influence is palpable across diverse sectors, from healthcare to finance, manufacturing, entertainment, ...
Get The AI Revolution in Customer Service and Support: A Practical Guide to Impactful Deployment of AI to Best Serve Your Customers now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
