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CHAPTER 1

LEARNING

Get to know AI, and learn to use it as a leader

Organizations can’t help but feel behind when they are learning about AI; the technology is growing and changing that rapidly. But the deployment of AI is accelerating nonetheless. This rapid pace puts leaders in the awkward position of learning to adapt while at the same time learning what it is they’re adapting to.1 With the gap between understanding and usage widening, leaders are less confident about what they think their role should be when adopting AI. The widening gap also undermines what organizations expect from their leaders. They expect their leaders to be proactive ...

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