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CHAPTER 3

INCLUSION

Work in inclusive ways to drive human-AI collaborations

Adopting AI in workplaces will threaten people’s sense of inclusion. As intelligent machines perform intellectually demanding tasks that were previously reserved for human knowledge workers, employees today fear that they are not an important stakeholder in the organization anymore and may over time even become excluded. And there are good reasons for this fear. Compared with humans, AI does not need any benefits like health insurance and retirement plans; nor does it take weekends and holidays off. At the same time, the integration of humans and AI working together is ...

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