influence, 179
innovation, 11–12, 134, 182, 213–215
input from employees, encouraging, 125–126
inspiration, 103–108, 225–226
behaviors impacting, 105–106
importance to leadership, 107
leaders’ developing, 104–106
Institute of Executive Development, 188
integrated talent-management system, 68
integrity, 27, 38, 123
Intelligence, Situational, 213–217
intelligence gathering, 194–196
internal succession, 54
case study, 198, 200–201
failure, 189
learning curve, 191
Internet, and Generation Y, 147
interpersonal skills, and executive failure, 189
investment in self, 161
involvement, encouraging, 125–126
Jaguar, 43
Japan, role model in, 37
job assignment, awareness of impact, 96
job hopping, 148
job security, 116, 187
joint stock enterprise, 39
Journal of Financial Planning, 225
just enough anxiety, 168, 171
Kelleher, Herb, 164
Kennedy, John F., 1
Kruger, Paula, leadership style impact, 93–94
Land Rover, 43
layoffs, 113
“leader differentiators,” 163, 164
leaders
changing demand on, 168
as derailers, 194, 195
effective, 157–165
learning about, ix
responsibility for engagement and
performance levels, 95
leadership
art of, 226
barriers to, 22–23
challenges, 254
critical tasks, 18–22
in DNA model, 138
Generation Y impact, 151
in global economy, 25–26
legacy of, 140, 142
people vs. business priorities, 194
reframing perspective on key qualities,
172–173
role in transformation, 97
shared, 17–18, 30
shared characteristics, 158
SLCQ results on, 139
leadership brand, 162–164
Leadership Brand: Developing Customer-
Focused Leaders...,
163
leadership code, 158–162
leadership development, leaders role in, 75–81
leadership paths, 78–80
lateral moves, 78–79
leadership quality, 95
Leadership Research Institute, 92
leadership role, 36
Leading the Revolution (Hamel), 219
“leading up,” 205
learning curve, internal transfers vs. external
hires, 191
learning environment, 127
learning models, action-oriented, 65
Lincoln, Abraham, 38
line managers, 86
listening, 208
MAC Group, 238
management, “mushroom theory,” 125
management danger zone, 215
management role, 36
managers, 62
Asian vs. Western, 36
market forces, domination of, 221
Master of Fine Arts (MFA), 219
MBAs, 86
McDonalds, 256–257
265Index
American Management Association
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