measurable objectives, 68–69
mentoring, 127, 241–242
for Generation Y employees, 151
mergers, 42
Microsoft, entry into China, 44
middle managers, 116–117
milestones
for gauging future progress, 18–19
relating to organizational realities, 20
Mills, D. Quinn, 45–46
mission, 11–12
change in, 20
mission statement
and reality, 133–134
vs. work environment, 135
mistakes, as lessons, 207
motivation, 118, 226
multinational companies, 221
“mushroom theory” of management, 125
needs analysis, 63
negative behavior, and inspiration, 105–106
network, development by client leaders, 235
networked teams, 222
new leaders, 188
failure of, 187
Novelli, Luke, Jr., 46
Obama, Barack, 15–16
objectives, measurable, 68–69
Olivier, Richard, 226
onboarding programs, 190
One Page Talent Management, 88
optimism, realistic, 172–173
organization
as cultural context, 250–251
determining need of, 203–209
help for transitioning leaders, 190, 191
information gathering about, 195
realignment in, 79
self-destruction of, 136
organizational culture, 21
health of, 134
organizational DNA, dimensions, 137–140
organizational life cycle, 135–137
outsourcing, 113
ownership, 96
passion, 86
Pearl, David, 220
peer pressure, 69
peers, feedback from, 12
people leadership, 235
impact on bottom line, 91–98
performance
emphasis on short-term, 136
employees’ tools for, 96
improving, 30
performance reviews, 95
personal leadership, 236
personal proficiency, 159, 161
personal skills
and executive failure, 189
identifying and upgrading, 192–193
perspective, as leader, 77
Peter F. Drucker Foundation for Nonprofit
Management, 12–13
Pfeiffer, Steve, 239–240
Pink, Daniel, 219
plan for change, 117
pluralism, 22
in diversity, 17
political activity, 179
positive behavior, and inspiration, 105–106
possibilities, courage to envision, 225
poverty, Generation Y and, 152
Powell, Colin, 208
power, 116
practice, adding value to, 88
practitioner quality, increasing, 85–87
Prahalad, C.K., 224
praise, for Generation Y employees, 151
production mindset, for building leaders, 86–87
productivity, 41
during down cycle, 75
inspiration and, 107
of senior leaders in new roles, 190
profitability, 97
psychological recession, 114
PT Bumi Resources, 43
266 Index
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