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The AMA Handbook of Project Management, 4th Edition by Jeanette Cabanis-Brewin, Paul C. Dinsmore

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CHAPTER 17

Stakeholder Management for Project Success

RANDALL L. ENGLUND, EXECUTIVE CONSULTANT

In recent years, it has become increasingly evident that projects struggle when project leaders fail to pay attention to the needs of all project stakeholders as well as the needs of the project itself. To ensure or increase the probability of successful project outcomes, it is important to work with the people who will make it happen. Thus, in 2013, the Project Management Institute added project stakeholder management to the standard as the tenth knowledge area.1 For those who have long recommended more focus on people and less on tools in the project management arena, this is a welcome and long overdue addition.

WHO ARE OUR STAKEHOLDERS?

A stakeholder ...

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