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The AMA Handbook of Project Management, 4th Edition by Jeanette Cabanis-Brewin, Paul C. Dinsmore

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CHAPTER 35

Multi-Project Constraint Management

The “Critical Chain” Approach

FRANK PATRICK

Every organization also has constraints limiting what it can accomplish. With finite time and attention available from the human and other resources that make up the organizational system, it must provide an appropriate answer to the questions, “What should I/we be working on today?” and “How should I/we organize and perform the mass of work facing me/us?” These are the critical questions for which project management is meant to provide answers.

The literature on project management until recently had focused on project management related to the delivery of individual projects. While it is necessary—and nice—to be able to deliver a single project as promised, ...

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