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The Anatomy of Peace, 2nd Edition by The Arbinger Institute

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4 •  Beneath Behavior

Just then, one of the young employees of the company walked in the room and whispered something to Yusuf. Excusing himself, Yusuf quickly followed the worker out of the room.

After he left, Pettis said to Avi, “I’m not sure what Yusuf meant by a heart being at peace. I’d like to hear more about that.”

“Sure,” Avi said. “To begin with, let’s compare Saladin’s recapture of Jerusalem to the earlier capture by the Crusaders.” He looked at Pettis. “Do you notice any differences in the two victories?”

“Certainly,” Pettis responded. “The Crusaders acted like barbarians.”

“And Saladin?”

“He was almost humane. For someone who was attacking, anyway,” he added.

“Say more about what you mean by humane,” Avi invited.

Pettis paused to ...

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