chapter 17Creating a Line of Sight
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Let's go back to that cocktail lounge in Chapter 2, at the resort where we thought ideas and insights alone drove business success.
There, we celebrated the end of a senior leader meeting in which we thought we had uncovered brilliant strategic planning ideas that could ensure the future success of the business. You may also remember that the celebration was short-lived, because when we took the best ideas of a few people and tried to get everyone in the organization to accept them and act on them, the plan was an immediate and total failure. The term we used at the time was "dead on arrival." Upon further investigation, it became obvious that ...
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