10. Structure
Design, governance, and style
“No matter which structure you land on, it’s always the clarity of definition around roles and responsibilities—and communication, communication, communication—that will determine the success of your matrix model.”
—Phil Rohrbaugh, Vice Chair of the U.S. firm and Managing Partner of the Chicago office, KPMG
“You need to have a governance system in which the authority and the responsibility to make certain decisions is assigned to a set group of people so the aircraft carrier of a law firm can navigate the seas.”
—Ralph Baxter, Chairman and CEO, Orrick
“We really hate bureaucracy. That is why we are pretty flat and there is not a lot of politics happening here.”
—Donna Imperato, President and ...
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