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The Art of Managing Professional Services: Insights from Leaders of the World’s Top Firms
book

The Art of Managing Professional Services: Insights from Leaders of the World’s Top Firms

by Maureen Broderick
October 2010
Intermediate to advanced content levelIntermediate to advanced
320 pages
8h 7m
English
Pearson
Content preview from The Art of Managing Professional Services: Insights from Leaders of the World’s Top Firms

Foreword

by Jay Lorsch

Successfully managing a professional service firm is indeed an art—as the title of this book suggests—as well as a science.

In the 15 years that I have chaired Harvard Business School’s continuing education program, “Leading Professional Services,” I have had the pleasure of meeting thousands of senior leaders of professional service firms of all sizes and sectors and across geographies. During these many years of teaching, writing, and consulting on firm management, I have developed a great deal of respect for this fascinating industry with its unique structure and governance style, highly talented professionals, and passionate focus on client service.

As Maureen Broderick states in her book, leading a professional service ...

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Publisher Resources

ISBN: 9780132117302Purchase book