Chapter 33. Putting It All Together

The art of war teaches us to rely not on the likelihood of the enemy’s not coming, but on our own readiness to receive him; not on the chance of his not attacking, but rather on the fact that we have made our position unassailable.

—Sun Tzu

This book began with a discussion of how scalability is a combination of art and science. The art aspect of scaling is seen in the dynamic and fluid interactions between products, organizations, and processes. The science of scalability is embodied within the method by which we measure our efforts and in the application of the scientific method. A particular company’s approach to scaling must be crafted around the ecosystem fashioned by the intersection of the product technology, ...

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