Adopting a Loving Attitude toward Other Stakeholders
13.1 Suppliers and Intermediaries
Most companies are fully reliant on suppliers of products and services for their business activities. Sometimes a company does not sell its products and services directly to customers, but through intermediaries such as wholesalers, retailers, and agents. Both suppliers and intermediaries add significant value to the products and services offered by the company in a direct or indirect manner.
Some of the principles regarding other stakeholders (employees and customers) previously explained in this book can also be applied to suppliers and intermediaries, taking into consideration the specific characteristics of these stakeholders. A company should ...
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