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Chapter 8
Business Workflow
Analysis
In the next three chapters, I will present some common system modeling problems
using examples from Business Workflow Analysis, Software Requirements Archae-
ology, and System Architecture Documentation. Each of these areas requires the
modeler to interact with different groups of people whose modeling needs vary
widely. An executive looking for gains in workflow efficiencies is quite different
from a software engineer looking to maintain a 30-year-old computer system.
us, the purpose, form, theme, and views for each of these models should be
considered separately. e techniques used for investigation, ...