Sometimes executive coaching requires more than just a background in organization development. Without the proper advanced expertise in certain situations, you’re better off referring the executive to a different professional. In this case, Roberto, CEO of a large manufacturing company, was struggling with erratic behavior; his executive team called Alice in because they were increasingly concerned. Roberto rarely came out of his office and was fulfilling only a few of his functions as a CEO. Alice took this on knowing it would be a tough challenge … but she was about to find out just how tough.
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