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The Art of IT Management - Practical tools, techniques and people skills by Robina Chatham

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ACKNOWLEDGEMENTS

I would like to give a huge vote of thanks to Neil Williams who has been my rock through the writing of this book. Neil, your encouragement, wisdom and insights have been invaluable and added much to the substance of these works. I would also like to thank Erika Maass for the many hours she has spent reading this text, for her diligence, foresight and meticulous feedback. My thanks also go to Tracey Masters for reading and commenting on various parts of this text and for inspiring me in my moments of despondency.

I am most grateful to Kim Stevenson for her encouragement and for providing the foreword to this book. My publishers also deserve a big thank you for their helpful feedback and meticulous editing.

My appreciation goes ...

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